Smart Appointment & Resource Managment System


About Us What we do

Hurry Up! Get good seat.

Book a seat

Why Choose SARMS?

SARMS helps you schedule, track, and resolve requests faster. Our smart dashboard, real-time chat, and automated reminders make customer communication effortless.

Instant Ticket Creation
Instant Ticket Creation

Create support requests in seconds and track them easily through the ticket system.

Live Chat Support
Smart Appointment Booking

Book seats in real-time based on availability, without scheduling conflicts.

Analytics Dashboard
Analytics Dashboard

View KPIs such as ticket count, SLA percentage, and customer satisfaction.

Smart Reminders
Resource & Branch Management

Manage multiple service locations, owners, and available seats from one platform.

Ready to Improve Your Support Workflow?

Join hundreds of teams who trust SARMS for faster resolutions.

Get Started for Free

Analytics

Live KPIs and trends. Demo data for now — ready to connect to API.

Tickets Resolved
0
SLA %
0%
Avg Response
0m
CSAT
0
Tickets over time
Top Categories
Category Tickets

Book a seat

Please fill out the form and we get back to you

Open Seats

Latest seat requests submitted by customers

Create Ticket

Please fill out the details below and we will get back to you

Open Tickets

Recently created support requests

FAQ

Common questions and answers

Admin: All Open Tickets

Reply or close tickets from any user

How It Works

A simple flow to get value from SARMS fast.

1
👥
Sign Up & Set Team

Register an account, invite staff, and define user roles.

2
🎫
Manage Tickets

Capture client requests, categorize them, assign priority, and track progress.

3
💬
Book Appointments

Allow clients to book seats based on real-time availability and resource schedules.

4
📊
Analyze & Improve

Use dashboards to monitor performance and optimize operations.

Our Vision

We’re building smarter support systems that save time and create meaningful customer connections. At SARMS, our goal is to empower teams with simplicity, speed, and data-driven insight — turning every conversation into an opportunity for growth.

Open Daily 10:00 AM - 8:00 PM
Glow Beauty & Makeup

Ferhadija 5, 71000 Sarajevo, Bosnia and Herzegovina